Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at:

📧 ycollectionbyye@gmail.com

📱 Text: 321-888-6087

Please note that returns will need to be sent to the following address: contact me.  

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note: We do not offer refunds. Approved returns will be issued as store credit only.

Customers are responsible for return shipping costs.

You can always contact us for any return question via email or text.

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Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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Non-returnable items

For hygiene reasons, the following items are final sale and cannot be returned or exchanged:

• Swimwear

• Underwear

• All sale items (final sale)

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Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, you will receive store credit to place a new order.